Shipping & Returns
Shipping Information
Orders over $175 ship free! Code: SHIP175
Free local pick up in Kamloops, BC! Code: PICKUPKAMLOOPS
(Shipping tip: The $3.99 option is for smaller items that will be shipped via letter mail which is sometimes very slow and not tracked. Please upgrade your shipping to expedited or express if you need it in a more timely manner! Especially during busy times: nov/dec)
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*Shipping Updates Nov. 2022: Your packages are shipped out asap sometimes even in the same day! Depending which shipping service you choose, and your location (remote locations take longer) here are some general shipping time estimations when shipped via Canada Post Expedited: BC & Alberta -> 1-4 business days (mon-fri, excluding holidays), Rest of Canada -> 3-8 business days, USA -> 1-2 weeks, International -> 2-4 weeks. If you choose express it will be faster but please remember the estimated times given are not guarantees. It is very hard to predict exact shipping times, especially during peak holiday seasons (nov/dec). Please order early and give extra time if you need your packages by a certain date. Also a friendly reminder that closures/restrictions/staff issues are different everywhere due to covid-19, which may or may not delay your order even still in 2022. I ensure you that I will do everything in my power to try and get your packages to you on time! Feel free to leave a note at the time of purchase with your requested delivery date, so I can take that into consideration when creating your shipping label online. I often like to complementary upgrade your shipping if I know your expected arrival date! For any questions send me an etsy message or email: artist@ktreber.com and I would be happy to assist you right away. Have a lovely day! -Keishia
Easy Returns & Exchanges
If you are not completely satisfied with your purchase simply contact the artist for a store credit or an exchange of equal value.
To qualify the item must be in new condition and purchased within the last 30 days.
Please Note: Return shipping is at the customers own expense.